Privacy Policy

    Last updated: March 2026

    Who We Are

    Velluto Travel is a private travel advisory operated by Legacy Group International LLC, a Florida limited liability company, doing business as Velluto Travel. This policy explains how we collect, use, and protect your personal information when you use our website at experiencevelluto.com.

    Information We Collect

    We collect information you provide directly to us:

    • Name, email address, and phone number when you submit an inquiry
    • Travel preferences, destination interests, and journey details
    • Email address when you subscribe to our newsletter

    We also collect usage data through cookies and analytics tools (Google Analytics, Hotjar) when you consent to their use. This includes pages visited, time on site, device information, and interaction patterns.

    How We Use Your Information

    • To respond to your travel inquiries and design bespoke journeys
    • To send you our newsletter and editorial content (with your consent)
    • To improve our website experience through analytics
    • To maintain records of our advisory relationships

    Cookies & Analytics

    We use Google Analytics 4 and Hotjar to understand how visitors interact with our site. These tools use cookies and are only activated after you provide consent through our cookie banner. You can withdraw consent at any time by clearing your browser cookies and revisiting the site.

    Data Sharing

    We do not sell your personal information. We share data only with service providers necessary to operate our business: email delivery (Resend), analytics (Google, Hotjar), and our CRM system. All providers are bound by their own privacy policies and data processing agreements.

    Data Retention

    Inquiry data is retained for the duration of our advisory relationship and for a reasonable period thereafter. Newsletter subscriptions are maintained until you unsubscribe. Analytics data is retained according to our providers' default retention periods.

    Your Rights

    You have the right to access, correct, or delete your personal data. You may also request a copy of the data we hold about you. To exercise these rights, please contact us at the address below.

    Contact

    For privacy-related inquiries, please email inquiries@experiencevelluto.com.